You can send us an inquiry directly through our website contact page with your specific requirements. Our sales team will get back to you with a detailed quotation and order guidance within 24 hours.

Production lead time typically takes 15 to 30 days depending on the order volume and customization details. International shipping duration depends on the chosen freight method (sea, air, or express).

Yes, custom OEM and ODM orders are welcome. We provide custom logo printing, packaging design, and product modification based on customer specifications and MOQ requirements.

We conduct strict quality control procedures, including raw material inspection, in-line production checks, and final pre-shipment sampling inspection to ensure all items meet required standards.

We accept standard international payment methods such as T/T (Bank Transfer), L/C, and PayPal. Common trade terms including FOB, CIF, and EXW are available upon request.

If any issues occur during transit or upon receipt, please take photos/videos of the damaged packaging and items immediately and notify us. We will evaluate the case and arrange replacements or compensation.